ResourceMFG

Full-Time

Positions: 5

Full-Time

Positions: 5

Customer Service In-Bound Phone Reps

Visit Our Website: http://www.resourcemfg.com

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Job Details

Email Resumes to RMFG-BoonevilleMS@resourceMFG.com

Customer service reps needed in Booneville

$15/hr

Temp to hire

Resume required

ATTN:CSR

Hour will vary between 7a-7p, M-F, *will be an 8 hour shift within those 12 hours

Some Saturdays potentially required

Duties and Responsibilities include but are not limited to the following:

  • Handle incoming customer contacts including calls, emails and chats with expedience and proficiency within the company standard.
  • Enter service orders including new customer set up with accuracy and proficiency.
  • Provide all pertinent information regarding service orders including resolution follow up to service technicians, customers or sales representatives as needed.
  • Maintain current and accurate customer profiles and/or service maintenance notes.
  • Develop a strong knowledge of products, policies, procedures and systems.
  • Proactively promotes products, services and company’s value proposition to customers.
  • Maintains high activity level with current customers and prospects on a daily basis via telephone and email, and other modes of communication as appropriate.

Job Information

Job Location

Education

Career Level

Required Experience

Hourly Wage

$15-$20/hr

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